CONTACT US

TRACK MY ORDER
To follow your order's progress, click 'track my order' in the dispatch emails we've sent (or enter your tracking number here).

CUSTOMER CARE TEAM
Our FAQ section has lots of useful information about placing orders, deliveries and returns.

If you can't find what you are looking for, please get in touch with our Customer Care Team.

Email us at: service@jamvictoria.com

Our current response time is up to 48 hours, but it can take a little longer, especially over Weekends and Bank Holidays.

Or click on our Live Chat icon below and chat directly with one of the Team. Live Chat is available Monday to Friday 8am to 7.45pm, Saturdays 8am to 2.45pm and Sundays/Bank Holidays 8am to 1.45pm

Alternatively Call us on 0203 752 5360 - Monday to Friday 9am to 3pm (excluding UK Bank Holidays)